Totango, Inc., is shaking things up in the customer success game with the launch of Totango In-App, a fresh addition to their arsenal. This new offering comes hot on the heels of their acquisition and integration of Lou, an in-product experience builder and digital adoption platform. Set to debut next month through a closed beta, Totango In-App is poised to revolutionize how fast-growing businesses tackle user onboarding, drive product adoption, gather feedback, and more—all without breaking a sweat over code.
Alistair Rennie, CEO of Totango, knows the score. He stresses the importance of adding value at every twist and turn of the customer journey. In today’s fast-paced business landscape, proving your product’s worth pronto is paramount. In-app communication is the ace up Totango’s sleeve, providing a personalized conduit to amp up engagement and handhold customers along their journey.
Totango In-App isn’t just another tool in the shed; it’s a game-changer. Refined through the Techstars New York City Accelerator and fueled by product-led growth, Lou was born to break barriers. Co-founders Rachel Pardue and Kyle Lawson crafted Lou with simplicity in mind, empowering folks across the board to craft stunning experiences sans the technical jargon. No need to sweat the small stuff—Lou’s got you covered with its user-friendly interface and slick templates that scream sophistication.
Madelyn DePrey, VP of Customer Success at Aircall, is all in. She knows that a seamless customer journey hinges on tight-knit collaboration between product, customer success, and marketing teams. With Totango In-App, the dream team can join forces to guide customers towards success every step of the way.
Mark your calendars for June 29th, when Rachel Pardue, now Director of Product Management at Totango, and other Totango bigwigs spill the beans on Totango In-App. This webinar promises to delve into how this new product fosters collaboration across teams to supercharge customer onboarding, adoption, and retention.